Culture plays a huge role in our lives, defining how we think, feel and act. For some managers, it can be challenging to bridge cultural differences between team members and create an environment where employees function well as a team.

This course will provide supervisors and managers with techniques for improving communication across cultures, building a strong team and highlighting the benefits of a culturally diverse organisation.

Zein’s style of delivery is interactive, engaging and fun. We encourage participation to make the training dynamic and enjoyable for all attendees.


Zein's Managing Across Cultures course is tailored to meet your company’s unique situation and goals. Each course will vary due to your circumstances but will likely include some of the following topics and material:

  • The definition of culture and how it shapes the workplace
  • How stereotypes shape our perceptions and impact our working day
  • How to develop useful attitudes when working with a multicultural team
  • The skills to communicate effectively across cultures and reduce misunderstandings
  • Techniques for managing employees from different cultures so they feel welcome and appreciated
  • How to help teams overcome cross-cultural and virtual barriers to reach higher levels of collaboration and productivity
  • The importance of acceptance and awareness in a multicultural environment
  • Leveraging the global talent pool for more innovation, better solutions and excellent business results